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Airtel's New Year Robbery

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Post  turigee Tue Jan 01, 2013 1:00 pm

My friend's BIS usually expires on the 1st of every month. Yesterday, in order to avoid the new year congestion he loaded #1,600 to ensure a seamless connection. But the greatest robbery of 2013 took place overnight. This morning his balance was #20. On calling customercare he was told his BIS had already expired and he was being charged per kB. But how could his BIS bundle be exhausted when he even used his phone less and didnt even download a single song. It is very annoying to be cheated this way. This wrong needs to be corrected. This is a new yr and things shld be done right. HELP ME CORRECT THIS WRONG. Pls help


Posts : 20
Join date : 2012-12-05
Age : 46
Location : Lagos

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Post  Collins4 Tue Jan 01, 2013 9:42 pm

What a way to end the year. Sorry o


Posts : 2
Join date : 2012-12-31

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