Kendor Consulting Vacancies – Various Positions

Our client is dynamic and customer focused global power solution leader specializing in a corporation of complimentary business units that design, manufacture, distribute, sales and service of engines and related technologies. These include Electrical Power Generation systems, filtrations, fuel systems, controls, air handling and emission solutions.

We are recruiting for the positions of:

POWER SYSTEM LEADER (REF: 01-PSL-201301)
REF: 01-PSL-201301
LOCATION: Lagos

JOB OUTLINE
Responsible for leading sales activities and results specifically HHP, commercial and Project sales line of business. Development and achievement sales plans and budgets in tine with business annual operating plan (AOP) for his Sales & Commercial business Section.

RESPONSIBILITIES
Leads the sale of company products and services for HHP, Commercial and Project sales
Leads and Develops sales personnel, customer accounts, and providing co-management and training to regional sales force in line of business,
Establishes and implements sales plans as needed to support target markets in assigned line of business.
Achieves sales goals associated with revenue and profit targets,
Trains and manages existing sales organization while offering support for dealers network and new customers in line of business.
Develops and implements sales objectives, strategies, promotional programs and ensures their execution.
Provides reporting on forecasts, budgets, sales and distributor performance.
Identifies and pursues growth opportunities.
Coaches and motivates sales staff; provides guidance and direction on problems and issues; delegates works assignments considering employee skills and development needs,
Identifies department issues, problems, and opportunities to support continuous process improvement initiatives.
Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

EDUCATION / REQUIREMENT
University, or equivalent degree in Engineering, sales, marketing, or a related Subject or equivalent industry experience required.
Possession of relevant certification and membership of relevant professional body wilt confer advantage.
Minimum of 12 years relevant experience with 5 years in Sales leadership position Power system and Project Sales.
Proven ability to lead and achieve sales target within in line of business
Ability to lead sales achieve; establish challenging performance standards; creates enthusiasm, a feeling of investment, and a desire to excel
Ability to create an atmosphere in which timely and high quality information flows smoothly between self and sales & commercial team; encourages the open expression of ideas and opinions
Ability to develop plans that are thorough, realistic, and effective in nearing goals
Ability to manage the performance of self and others through the use of structured tools.
Ability to lead cross-functional teams in implementation of customer or territory projects and improvement activities
Ability to develop rapport, build trust, and create value in relationships with customers and channel partners
Ability to establish a plan for a call, set call objectives, develops a call strategy, and conduct and close the call. Incorporates Sates Dialogue Skills (Listening and Probing

DISTRIBUTOR FUNCTIONAL SERVICE ENGINEER (DFSE HHP) – AFTERMARKET
REF: 10-DFSE201301

JOB OUTLINE
A senior Technical Engineer position to lead local technical investigations of early problems notification, identification and correction activities

RESPONSIBILITIES
Direct/lead the initial on-site investigation of issue, consults with Global Factory DFSE to review results of initial investigation and develop any further action plans if required
Play lead role in local technical investigations after all published technical resources have been exhausted by the local branch
Actively use the Product Incident Report (PIR) system to report and document early warning, reliability, durability and cost of coverage issues (component failures! performance failures/service tools / repair procedures)
Stay up to date on latest technical information through resources such as CTN broadcasts, monthly infant care / DFSE phone calls
Proactively plan out investigation (testing needed/conditions/equipment required) Including Proper Troubleshooting and Diagnostics as per QSOL TT Trees.

EDUCATION / REQUIREMENTS
University, or equivalent degree in Mechanical Engineering and possession of relevant certification and membership of relevant professional body will confer advantage.
Preference is for dedicated individual with high technical quality/credibility.
Individual should have a minimum five years’ experience and a basic knowledge of the Cummins distributor service department operation,
Knowledge of Cummins product lines and Cummins troubleshooting skills and procedures
Strong mechanical, electrical I wiring, electronics knowledge and hands-on experience
Strong problem solving skills and ability to carry out technical investigations
Strong computer skills (PC programs – Word, Excel, etc.; Cummins applications – INSITE, Lotus Notes, etc.

SENIOR ENGINEER – WORKSHOP
REF: 12-SNRENGR201301

JOB OUTLINE
To control and supervise the day to day operation of the Workshop Teams ensuring all customer operational targets are met

RESPONSIBILITIES
To ensure effective coordination)supervision of all Service Personnel and teams ‘To ensure all Service and Customer requirements are met
Regular (daily, weekly & monthly) reviews of team performance with Engineers and Technicians, to ensure performance targets are being met
In conjunction with the Service Champion, lead the implementation and ongoing performance improvement of the Service Initiative Process within Mining operations and our customers, etc.

EDUCATIONAL / REQUIREMENTS
Engineering OND/HND or equivalent
Management / Business qualification – Desirable/Willing to study external courses
Must be able to motivate people at all levels – Essential
Proven man-management skills – Essential
Technical knowledge gained in a similar industry – Essential
Minimum of 5 years experience diagnosing and repairing of diesel engines – Essential Diesel Engines Mechanical/Electrical experience – Desirable
Mechanical/Electrical Theory and Troubleshooting – Desirable

TECHNICAL TRAINER
REF: 13-TT201301

JOB OUTLINE
To lead quality technical training planning, facilitation and delivery including technical training evaluation

RESPONSIBILITIES
To lead quality technical training planning, facilitation and delivery including technical training evaluation
Defines the QIQ program of trainers
Drive the day to day operations and processes of technical training faculty at the training center
Drive the technical training budget
Lead technical training liaison with Africa’s regional lead

EDUCATIONAL/REQUIREMENTS
Relevant University degree/HND in Mechanical Engineering or related qualification is essentials as misled
professional qualification will confer additional advantage.
Min 5 years experience related to servicing Cummins products and full understanding of our DBU Service operation and expertise of Cummins product lines and Cummins engine troubleshooting skills and procedures
Must have Diesel and mechanics qualification, electronics qualification also preferred
Must be able to communicate effectively, professionally and ability to manage pressure.
Must have excellent written, communication and interpersonal at all levels
Must work with little supervision, independently and must also be able to work in team (team player)
Must have adequate planning skills, budgeting skills and organization skills
Must be willing to invest the time necessary to provide the highest quality training possible

BUSINESS DEVELOPMENT MANAGER – AFTERMARKET
REF: 06-BDMA-2013
Lagos, Abuja, Port Harcourt

JOB OUTLINE
To generate and maintain revenue within the Aftermarket Business across the territory, working with the Heads of Departments and Branch Managers to ensure customer requirements and expectations are met.

RESPONSIBILITIES
Profit and loss statement accountability for Aftermarket sales and achieving annual sales target in assigned territories.
To maximize sales, revenue and profitability of our product and service offerings by ensuring branch targets are met on a monthly basis
Review existing customer base and proactively seek opportunities to develop business by introducing and selling the benefits of new and existing products and services,
In conjunction with the General Manager, develop account plans to ensure profitable business growth
Lead, manage and motivate Aftermarket Sales employees including recruitment, control and discipline in accordance with company procedures and in conjunction with the HR department
Regular (daily, weekly & monthly) reviews of team performance, activities and customer enquiries and sales to ensure performance targets are met
Ensure improvement/development plans are in place for all Aftermarket sales employees

EDUCATION / REQUIREMENT
University, or equivalent degree in Mechanical Engineering or related discipline
Possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 12 Years of relevant industry experience with at least 5 years in similar position is required.
Knowledge of Diesel & gas engines and Power generation products.
Strong service and technical background.
Proven man-management skills
Customer management experience.
Minimum of 3 years commercial sales and marketing experience with a proven track record preferably in a similar or related industry.
Strong negotiating and communication skills

BRANCH MANAGER
REF: 07-BMA201301
LOCATION: Abuja

JOB OUTLINE
Lead in achieving sales and profif growth for the Branch and implementing business strategies activities to deliver Customer Service Excellence

RESPONSIBILITIES
Full Profit and Loss accountability for Branch achieving annual sales and profit targets across all business units in the branch.
To maximize sales, revenue and profitability of our product and service offerings.
To ensure Branch targets are met on a monthly basis
To conjunction with the PG Sales Manager and Aftermarket 8DM, develop and implement marketing and sales strategies by ensuring the continued growth of new and existing sales in the designated region.
Lead, manage and motivate branch employees including recruitment, control and discipline in accordance with company procedures and in conjunction with HR department etc.

EDUCATION / REQUIREMENT
University, or equivalent degree in Mechanical Engineering or related discipline
Possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 12 Years of relevant industry experience with at least 5 years in similar position is required.
Proven achievement in related business and position to include: sales and marketing, general management skills, people development and customer relationship management.
Proven record in management and operational capacity.
Proven record and ability to lead motivate and effective-people communication at all levels.

BUSINESS DEVELOPMENT MANAGER – AFM MINING
REF: 08-BDL2013
LOCATION: Lagos

JOB OUTLINE
Lead sales and profit growth for the Mining Aftermarket business by implementing business strategies and activities to deliver parts and service to customers

RESPONSIBILITIES
Drives aftermarket sales to achieve full annual sales target in mining aftermarket business.
Develop and implement marketing and sales strategies for the development and growth of new and existing aftermarket sales the assigned market territory. Etc.
Apply company principles whilst maintaining key customer and supplier contact at all levels.
Maintain current and grow new Service on Site contracts with customers
Fully implement the Four Pillars of Mining strategies in target markets.
Monitor trends, specific issues relating to mining business activities, market opportunities, competitive activity etc.

EDUCATION / REQUIREMENTS
University or equivalent degree in Mechanical Engineering or related discipline
Possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 10 Years of relevant industry experience with at least 3 years in similar position is required.
MBA and Understanding ability to drive market shares in quarry and mining sector will confer distinctive advantage
Minimum 7 years mining power solution and aftermarket experience Strong service background
Contract management
Sales and management experience
Good understanding of achieving impact within a Corporate and distribution environment

SERVICE MANAGER – AFTERMARKET
REF: 09-SM201301
LOCATION: Lagos

JOB OUTLINE
To manage day today service activity at the defined location, and deliver world class customer support in our Field Service and Workshop operations

RESPONSIBILITIES
Full accountability for Field Service and Workshop productivity towards the growth of service business and achieving annual Sales and Profit target for both operations.
Fully implement the Cummins Quickserve service strategies, ensuring the core objectives of getting it right 1st time 90% of the time and being at the service point within 24hrs of complaint.
Ownership and enforcement of all Service processes and procedures, ensuring adherence via regular audit and review of the KPI data suite.
Lead, manage and motivate Service Centre employees including recruitment, control and discipline in accordance with company procedures and in conjunction with the HR department
Ensure improvement/development plans are in place to correct any operational ‘off plan’ or performance issues

EDUCATION / REQUIREMENTS
University or equivalent degree in Mechanical Engineering or related discipline
Possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 10 Years of relevant industry experience with at least 3 years in similar position is required.
MBA and Understanding ability to drive field service wilt confer distinctive advantage.
Proven record in relevant business disciplines, to include, general management skills, people development, and customer relationship management
Proven record in service management, and operational capability
Proven record and ability to lead, motivate, and effective people communication at all levels
Relevant product or industry knowledge
Customer relationship management and development

SALES MANAGERS
1.) SALES MANAGERS LOW KVA (4 POSITIONS)
REF: 02-SMLKVA2013
2.) PROJECT SALES MANAGER
REF: 03-PSM-201301
3.) TERRITORIAL SALES MANAGER, LAGOS, PORT-HARCOURT & ABUJA
REF: 04-SM-201301

JOB OUTLINE
Responsible for growing market share in assigned portfolio in any of Telecoms, Residential, Banking, Filling Stations SMES segments among others. Development and achievement sales plans and budgets in line with business annual operating plan (AOP)

RESPONSIBILITIES
Sells company products and services by developing new prospects and accounts in Power Products/Low KVA5.
Drives Markets share expansion in assigned exclusive portfolio in any of Telecoms, Residential, SMEs, and related markets,
Establishes and implements sales plans as needed to support all target markets.
Achieves sales goals associated with revenue and profit targets.
Develops and implements sales objectives, strategies, promotional programs and ensures their execution.
Provides report on forecasts, budgets, sales performance.
Identifies and pursues growth opportunities.
Coaches and motivates sales staff; provides guidance and direction on problems and issues; delegates works assignments considering employee Skills and development needs,
Identifies department issues, problems, and opportunities to support continuous process improvement initiatives.
Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

EDUCATION / REQUIREMENT
University, or equivalent degree in Engineering, sales, marketing, or a related subject or equivalent industry experience required.
Possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 8 Years of relevant industry experience with at least 3 years in similar position is required.
Proven ability to achieve sales target in Power Products/Low KVAs within time line
Ability to achieve; establish challenging performance standards; creates enthusiasm, a feeling of investment, and a desire to excel
Ability to support an atmosphere in which timely and high quality information flows smoothly between self and others; encourages the open expression of ideas and opinions
Ability to develop plans that are thorough, realistic, and effective in meeting goals
Ability to manage the performance of self and others through the use of structured tools.
Ability to lead cross. functional teams in implementation of customer or territory projects and improvement activities
Ability to develop rapport, build trust, and create value in relationships with customers and channel partners
Ability to establish a plan for a call, set call objectives, develops a call strategy, and conduct and close the call, Incorporates Sales Dialogue Skills (Listening and Probing
Understanding and ability to drive market share in Commercial, Project sales, Terriotorial sales, Telecom, Banking,
SMEs, and Power Fleet will confer distinctive advantage.
SALES ANALYST
REF: 05-SA-201301
LOCATION: Lagos

JOB OUTLINE
To develop and implement processes and ensure company Leadership receives accurate data for critical business decision

RESPONSIBILITIES
Ensure full implementation and effective utilization of Siebel (Customer Relationship Management tool) by sales and marketing team
Design and implement performance matrix process for sales activities
Gather market intelligence to develop demand forecasts for Power Generation.
Achieve the maximization of data and formal reports and present results to Business Unit Leaders with recommendations.
Analyzing the accuracy of Forecasting and consolidation of reports to support organization business strategy.
Develop and load continuous process improvement by Identifying areas to modify working methods when there is no specific defined procedure.
Generate, record and analyze lost sate data

EDUCATION / REQUIREMENTS
Degree in Management/Social Sciences or Humanities
Membership of relevant professional body or possession of relevant certification
Marketing Degree/MBA preferred.
Self-confidence and ability to handle pressure
3-5 years experience in an administrative/operational/ marketing/Sales support role.
Good communication and interpersonal skills
Appreciable knowledge of CRM solution
Computer literacy i.e., MS Word, MS Excel, PowerPoint

WAREHOUSE / STORE SUPERVISOR, AFM, CESN
REF: 14-WS201301
LOCATION: Lagos

JOB OUTLINE
Receiving & dispatching goods pulling & binning of parts, daily cycle count and maintain a clean workplace

RESPONSIBILITIES
The custodian of stores and handles the inflow and outflow from the store
Performs a variety of shipping/receiving, stocking activities and distributes supplies maintains inventory and stock records and other related work as required
Receives and inspects all incoming materials and reconciles with purchase order, processes and distributes, document purchase order, track damages and discrepancies on orders received.
Handles and documents storage and transportation of hazardous materials

EDUCATION / REQUIREMENTS
Degree in related field
Store/ warehouse knowledge – Essential
Cummins product knowledge- Preferred team player
Minimum of 4 years’ experience as a store supervisor
Computer Literacy (Ms Office, Excel, Word, Power point- Essential
Ability to work with minimal supervision, Trustworthy and reliable

TALENT MANAGEMENT SPECIALIST/HR MANAGER, TALENT MANAGEMENT
REF: 17-TMS-201301
LOCATION: Lagos

JOB OUTLINE
To drive development and implementation of talent management infrastructure, framework, and strategies to support the organization, These includes but not limited to talent resourcing, reward system and retention initiatives

RESPONSIBILITIES
Support HR Leader to develops and drive sales and customer centric workforce development initiative
Drives integrated strategy for talent sourcing, reward and retention strategy
Drive sustainable performance and career management strategies
Fortification end implementation of employees and leadership talent programs.
Design and implement mentoring and coaching programme
Designing and developing innovative and high affect talent management programs and processes to improve the depth and diverseness of workforce
Giving proficient consultation on all phases of talent management such as succession management, assessment, talent pipelines, selection processes and so on.
Support HR Leader to develop and execute an incorporated approach to development, learning and talent management.

EDUCATION / REQUIREMENTS
Relevant Bachelors degree from reputable institution.
Degree in the field of Human Resources or/and relevant global and local HR Certification
At least successful 5-7 years of experience in Talent Management team is required.
Proven achievement in talent management role
Ability to develop and maintain highly effective relationships, externally and internally.
Ability to influence professionals of senior management level.
Solid sense of confidentiality aqd discretion.
Outstanding interpersonal, leadership, and communication skills.

LEARNING & DEVELOPMENT MANAGER
REF: 18-LDM-01-2013
LOCATION: Lagos

JOB OUTLINE
To drive a turnkey solution in supporting a learning organization including leading the excellent operation of a joint Training Centre and achievement of 100% Annual Technical Training plan.

RESPONSIBILITIES
Responsible for establishing and maintaining the local training schedule & overseeing the course schedule and 100% achievement of Annual Technical Training plan.
Leads, coaches, mentors, directs and evaluates the work of trainers in the region
Defines the Q2Q program of trainers and responsible for the day to day operations, processes and budget management of the training canter
To ensure highest quality training to customers and maintain the training equipment inventory and communicate needs to supervisor
Ensures the training center complies to corporate service training and statutory standards
Responsible for technical training liaison to Africa’s regional lead. Conducts quarterly meeting with business leaders to confirm local training needs and priorities
Provides monthly reports to supervisor/management on technical & other learning development activities

EDUCATION / REQUIREMENTS
University degree required, level 5 minimum (National Certificate or Diploma), level 6 preferred (Higher Diploma or Graduate Degree)
Must have strong computer skills (PC programs — Word, Excel, etc.; Cummins applications – INSITE, Lotus Notes, etc.).
Minimum of 8 years with at least 3 in similar position
Proven core competencies in skills and curriculum development and corporate academy experience
Competencies and Training need analysis
Facilitation and teaming logistic management core in skills & effective and professional communication skills at all levels
Able to manage pressure and time effectively and efficiently
Must work with little supervision, independently and must also be able to work in team (team player)
Must have adequate planning skills, budgeting skills and organization skills
Must be willing to invest the time necessary to provide the highest quality training possible
Bilingual ability will confer advantage

QUICKSERVE CHAMPION
REF: 11-QC201301

JOB OUTLINE
To drive the implementation of the ongoing performance improvement of the Quickserve Process at all branch locations.

RESPONSIBILITIES
Train and develop Service Advisors, Service Writers, and Shop Foremen in the skills, knowledge, attitude and effort required to consistently execute the Quickserve process well.
Ensure Senior Distributor Leaders understand basic elements of the Quickserve process and resource dependencies. Keep leadership appraised of performance, issues, and needs.
Ensure that the quantity and ratio of Service Admin staff to Service technicians at each branch is appropriate for Optimum process performance, and work with Distributor senior leaders to correct related issues
Monitor key process indicators for each branch on a daily basis to understand process performance, and provide coaching to Service staff as needed to correct problems and improve performance
Monitor customer feedback from each branch related survey verbatim and trend to understand how process skills and behaviours impacts customer perceptions, and work with branch stuff to improve satisfaction

EDUCATION / REQUIREMENTS
University, or equivalent degree in Mechanical Engineering or related discipline
Possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 6 Years of relevant industry experience with at least 2 years in similar position is required.
MBA and Understanding ability to drive service excellence in related sector will confer distinctive advantage
Detailed knowledge of Service processes and performance metrics.
Knowledge of Cummins Product
Solid understanding of financial concepts (P & L) terms
Operations & management experience
Experienced with analytical tools and methods
Ability to coach and motivate

INVENTORY ACCOUNTANT
REF: 15IA-201301

JOB OUTLINE
To be responsible for all matters related to inventory, cost of sales while providing the business with daily & weekly inventory reports. To provide business support to internal customers as well as getting involved in other ad hoc tasks on a regular basis.

RESPONSIBILITIES
To drive accurate and timely Inventory & Cost of Sales Reporting
To ensure effective daily & weekly commercial Update Reports
To offer efficient business Support via lead role in monthly stock meetings To pro-actively identity stock obsolescence risk, ensure appropriate courses of action are taken on ‘at risk’ stock and have input into stock planning
Develop and produce relevant reports and analysis to internal customers as requested or required to support business decisions,
Coordinate stock count and all relevant reconciliation
Take lead role in inventory, accounting and finance projects
Ad hoc Tasks through involvement in a variety of other finance and business support tasks as the need arises

EDUCATION / REQUIREMENT
University, or equivalent degree in accounting and possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 6 Years of relevant industry experience in inventory accounting or related experience with a proven track record, preferably in a similar or related industry environment. MBA confers and advantage.
Inventory, supply chain and cost accounting functions background primarily in the distribution or relevant sector.
Knowledge of accounting standards and proven experience in inventory design, system and operation
Strong service and technical background and proven man-management skills
Customer management experience and minimum of 5 years. Strong technical, analytical and communication skills
Strong MS Excel background and operational knowledge of ERP solution particularly Navision will confer an added advantage.

COMPLIANCE OFFICER
REF: 16-1B-201301

JOB OUTLINE
To Plan, drive and coordinate compliance activities of the company and to ensure adherence

RESPONSIBILITIES
Measure, monitor and manage financial and non-financial regulations and policies in all its forms across entire company platform.
Respond to violations and complaints in an appropriate and timely manner
Co-ordinate with and support the legal department where necessary
Support the business and the compliance team primarily on financial and non-financial aspects including the following responsibilities:
Discover new legislation and analyze how it might impact upon the company.
Create company policy crafted towards best practices in a compliance program.
Liaising with the business on relevant compliance issues and attending business line meetings
Researching and responding to compliance queries
To advice, oversee and train the staff on compliance procedures. Providing general guidance on a broad array of policies/regulations including.

EDUCATION / REQUIREMENT
Tertiary qualification University degree in finance/accounting/commercial law
MBA or/and ACA, ACCA or other related professional certification will confer added advantage.
Possession of relevant certification and membership of relevant professional body will confer advantage.
Minimum of 6 Years of relevant industry experience with at least 3 years in similar position is required.
MBA and proven ability to drive 100% compliance in similar sector will confer distinctive advantage
General knowledge of markets and industry
Expert knowledge of current audit and compliance regulations
Proficiency in all aspects of company business
Excellent negotiation, investigation, communication and interpersonal skills
Ability to synthesize complex legal legislation and translate (and communicate) into simple business language that everyone can understand
Be highly ethical and possess excellent time management skills and enjoy working under a deadline

HOW TO APPLY
Interested candidates should send cover letter and resume quoting Job Ref Number as the Mail subject to: recruitment@kendorconsulting.com

DUE DATE: 5 February, 2013